Terms and Conditions
Welcome to Ipanema Essence! These Terms and Conditions govern your use of our website, www.ipanemaessence.com, and the purchase of our products. By accessing our website and making a purchase, you agree to comply with these terms.
1. General Use of Website
By accessing and using this website, you confirm that you are at least 18 years old or have parental consent to make purchases. You agree to use our website for lawful purposes only and in accordance with these Terms and Conditions.
2. Products and Orders
a. Product Descriptions
We strive to display accurate descriptions of our products. However, slight variations in color and appearance may occur due to screen settings and photo lighting.
b. Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order if we suspect fraudulent activity or a violation of these Terms.
c. Pricing
Prices displayed on our website are in EUR and are subject to change without notice. You will be charged the price displayed at the time of checkout.
d. Promotions and Discounts
Promotional codes, discounts, and offers cannot be combined unless specified. Each promotion will have specific terms and conditions, which must be followed.
3. Payment
Ipanema Essence accepts various payment methods, including credit cards and paypal. By providing payment information, you confirm that you are authorized to use that payment method. Your payment details are processed securely by our payment processor, and we do not store sensitive payment information.
4. Shipping and Delivery
a. Shipping Times
Orders are processed within 1-3 business days. Shipping times vary depending on location. Estimated delivery dates are provided at checkout.
b. Shipping Fees
Shipping fees are calculated based on your location and will be displayed at checkout. For international orders, please note that customs fees and taxes may apply, which are the responsibility of the customer.
c. Delivery Issues
If you experience issues with delivery, please contact our customer service at info@ipanemaessence.com for assistance.
5. Returns and Exchanges
We want you to be happy with your purchase! Our return policy is as follows:
- Return Window: Items can be returned, at the customer expense, within 15 days of delivery in original, unused condition with tags attached
- Exchange Policy: Exchanges are accepted within the same timeframe. Please contact us
- Non-Returnable Items: For hygiene reasons, certain items like bikini bottoms may not be eligible for return. Refer to our return policy for more details.
6. Intellectual Property
All content on this website, including text, images, logos, and product designs, is the property of Ipanema Essence and is protected by intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.
7. Limitation of Liability
To the fullest extent permitted by law, Ipanema Essence is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability for any claim is limited to the amount you paid for the product.
8. Privacy
Your privacy is important to us. Please review our privacy policy to understand how we collect, use, and protect your personal information.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of european union, without regard to its conflict of law principles.
10. Changes to Terms and Conditions
Ipanema Essence reserves the right to update these Terms and Conditions at any time. We will notify you of any changes by posting the updated terms on our website with a new effective date. Your continued use of the website constitutes acceptance of these changes.