Return Policy
**Returns Policy for Ipanema Essence**
At Ipanema Essence, we want you to be completely satisfied with your purchase. If you are not entirely happy with your bikini, we are here to help! Please read our returns policy carefully.
### Return Eligibility
- You may return any bikini top within 14 days of receiving your order, provided it is in its original condition, unworn, and with all tags attached.
- Please note that for hygiene reasons, the bottom part of the bikini cannot be returned or exchanged.
### Return Process
1. **Contact Us:** To initiate a return, please contact our customer service team at [insert email/contact form link]. Include your order number and the reason for your return.
2. **Return Shipping:** The cost of return shipping is the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance for items over €50, as we cannot guarantee that we will receive your returned item.
3. **Refund Process:** Once we receive and inspect the returned item, we will process your refund to the original payment method. Please allow up to 7 business days for the refund to reflect in your account.
### Important Notes
- Items returned after the 14-day period will not be accepted.
- All returned items must be in their original packaging and condition to qualify for a refund.
- We reserve the right to refuse a return if it does not meet our return criteria.
If you have any questions or need further assistance regarding our returns policy, please do not hesitate to reach out to our customer service team. Thank you for shopping with Ipanema Essence!
At Ipanema Essence, we want you to be completely satisfied with your purchase. If you are not entirely happy with your bikini, we are here to help! Please read our returns policy carefully.
### Return Eligibility
- You may return any bikini top within 14 days of receiving your order, provided it is in its original condition, unworn, and with all tags attached.
- Please note that for hygiene reasons, the bottom part of the bikini cannot be returned or exchanged.
### Return Process
1. **Contact Us:** To initiate a return, please contact our customer service team at [insert email/contact form link]. Include your order number and the reason for your return.
2. **Return Shipping:** The cost of return shipping is the responsibility of the customer. We recommend using a trackable shipping service or purchasing shipping insurance for items over €50, as we cannot guarantee that we will receive your returned item.
3. **Refund Process:** Once we receive and inspect the returned item, we will process your refund to the original payment method. Please allow up to 7 business days for the refund to reflect in your account.
### Important Notes
- Items returned after the 14-day period will not be accepted.
- All returned items must be in their original packaging and condition to qualify for a refund.
- We reserve the right to refuse a return if it does not meet our return criteria.
If you have any questions or need further assistance regarding our returns policy, please do not hesitate to reach out to our customer service team. Thank you for shopping with Ipanema Essence!